36 months quality warranty period

Rapid response: 12-hour response time for urgent issues

Free repair or replacement (Determination of responsibility according to the cause of damage)

Return shipping coverage for defective products (Determination of responsibility according to the cause of damage)

We implement a strict quality management system:

Incoming Quality Control (IQC) for raw materials

In-Process Quality Control (IPQC)

Final Quality Control (FQC)

Support for third-party inspections (SGS)

ISO 9001 certified quality system

Small batch orders (≤100 PCS): 7-14 working days

Mass production orders (≥100 PCS): approx 30 working days (varies by order quantity and complexity)

Rush orders: Expedited service available with expedite Fees

Sample lead time: Typically, 7-14 working days (depending on product complexity)

Sample costs: Calculated based on material costs and labor (refundable against future large orders)

Shipping: Samples shipped at customer's expense. By Default, we randomly use the following courier companies: EMS/UPS/DHL/ FedEx. We also support customers to decide their own shipping agent.

 

We provide comprehensive manufacturing solutions including:

OEM Manufacturing: Production according to your designs and specifications

ODM Services: Complete product development from design to production

Support for both small-batch trial production (negotiable MOQ) and mass production

Custom mold development and private labeling services